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Customer Support
Customer Support Notice - 20 September 2006.
TV Plus is expanding its channels. If you cannot see BN or other TV Plus channels you will need to get your box to rescan the TV Plus satellite. TV Plus support the following set top boxes; KOSCOM, COSHIP and DREAMAX. If you have an alternative Irdeto 2 Box please contact your installer, the place you purchased the box from or consult your user manual that came with your box referring to the manual scan of the transponder section.
For instructions on how to rescan the TV Plus satellite with a KOSCOM box click here.
For instructions on how to rescan the TV Plus satellite with a COSHIP box click here.
For instructions on how to rescan the TV Plus satellite with a DREAMAX box click here.
Or for further information please contact customer service during business hours on
+61 3 9017 7700 or by email to support@tvplus.com.au.
For all existing customers that need support.
If you are an existing customer and need help with the following products or services please contact us on the below numbers;
For all existing customer inquiries regarding:
Existing Satellite Connections , Set Box Installations, Customer Smart Card Issues, Multi Dwelling, Strata Title or Apartment installations.
Contact TV Plus on +61 3 9017 7700 or by email to support@tvplus.com.au
We will respond to your emails within 24hrs of receiving them.
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